Payment Policy

At Cox Containers LLC, we are committed to ensuring a transparent, secure, and straightforward payment experience for all our customers. This Payment Policy outlines the methods of payment we accept, how transactions are processed, and the protections in place to safeguard your financial information.

Accepted Payment Methods

We accept the following secure and widely used payment options:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

  • Bank Transfers / Wire Transfers – primarily for large or wholesale orders (processed only after verification)

  • Company Purchase Orders (available for approved corporate and government accounts upon request)

Note: We currently accept payments only in United States Dollars (USD).

Payment Security

The protection of your financial information is a top priority.

  • All transactions are processed through encrypted, PCI-DSS compliant payment gateways.

  • We do not store or have direct access to your credit card details.

  • For additional fraud prevention, certain transactions may require identity verification before processing.

  • Customers will always receive an email confirmation and receipt for every successful payment.

When You Are Charged

  • Full payment is required at the time of purchase.

  • Orders will only be processed and scheduled for delivery once payment has been successfully received and verified.

  • For bank transfers, order processing may take longer as funds must clear before shipment is arranged.

Invoices & Billing

  • Customers receive a detailed invoice via email immediately after purchase.

  • All prices listed on our website and invoices are final and inclusive of applicable taxes or fees, unless otherwise specified.

  • For corporate accounts or repeat buyers, we can provide customized billing arrangements upon approval.

Refunds & Disputes

  • Any refunds, when applicable, will be processed back to the original payment method used for the transaction.

  • In the case of disputed charges, please contact our billing department immediately. We aim to resolve payment disputes promptly and fairly.

  • For details, please refer to our Refund & Return Policy.

International Payments

While all payments must be made in USD, we accept international orders. Customers outside the United States are responsible for any bank fees, exchange rate differences, or international wire charges associated with their payment.

Customer Support

If you experience issues with your payment or billing, please contact our Payments & Billing Department:


📧info@coxcontainers.com

Our team is available during regular business hours to assist with payment confirmations, invoice copies, or any concerns related to your transaction.