Privacy Policy

At Cox Containers LLC , your privacy and the protection of your personal data are of the highest importance to us. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website coxcontainers.com, contact us, or purchase our products and services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information in the following ways:

a) Personal Identification Data

  • Full name

  • Email address

  • Phone number

  • Shipping and billing addresses

b) Payment Information

  • Payment card details (processed securely through trusted third-party payment processors; we do not store sensitive payment data on our servers)

c) Order & Transaction Data

  • Purchase history

  • Container type and product preferences

  • Delivery details

d) Technical & Analytical Data

  • IP address

  • Browser type and version

  • Device and operating system information

  • Cookies and tracking technologies

2. How We Use Your Information

We process your data for the following purposes:

  1. Order Fulfillment – To process, confirm, and deliver your orders.

  2. Customer Communication – To send you updates on your order, delivery notifications, and responses to support inquiries.

  3. Personalized Experience – To provide tailored recommendations and enhance website usability.

  4. Security & Fraud Prevention – To detect suspicious activity, prevent unauthorized access, and safeguard transactions.

  5. Legal Compliance – To comply with applicable U.S., EU, and international laws, tax requirements, and regulatory obligations.

  6. Marketing & Promotions (Optional) – To send product updates, promotions, and newsletters (only if you have opted in; you may unsubscribe anytime).

3. Data Protection & Security

We take appropriate organizational, technical, and administrative measures to secure your personal information. These include:

  • SSL encryption for all online transactions.

  • Secure servers and firewalls with restricted access.

  • Regular monitoring and vulnerability assessments.

  • Sensitive payment data processed only by PCI-DSS compliant third-party payment processors.

4. Data Retention

We retain your personal data only as long as necessary:

  • Order & Transaction Data: Kept for as long as required by tax, accounting, and legal obligations.

  • Customer Accounts: Retained until you request deletion.

  • Marketing Data: Retained until you withdraw consent.

Once data is no longer required, we securely delete or anonymize it.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections or updates to inaccurate data.

  • Deletion (“Right to be Forgotten”): Request the erasure of your personal data, subject to legal obligations.

  • Restriction of Processing: Request that we limit how we use your information.

  • Data Portability: Request your data in a portable format.

  • Opt-Out of Marketing: Unsubscribe from promotional communications at any time by clicking the link in our emails or contacting us directly.

Requests can be made via info@coxcontainers.com

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality.

  • Track analytics and performance (e.g., Google Analytics).

  • Personalize your browsing experience.

You can control or disable cookies in your browser settings. However, some features of the site may not function properly without them.

7. Third-Party Services

We may share limited data with trusted third parties who provide services on our behalf, such as:

  • Payment processors (for secure transactions)

  • Logistics & shipping partners (for delivery coordination)

  • Analytics providers (for website improvement)

We never sell or rent your personal information to unauthorized third parties.

8. International Data Transfers

As part of a global container network, your data may be transferred outside the United States to trusted subsidiaries or service providers located in Europe or Asia. We ensure such transfers are carried out in compliance with applicable data protection regulations (GDPR/CCPA/UK GDPR).

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a minor has provided us with personal data, we will take steps to delete such information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. Updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at: info@coxcontainers.com