Buyers Guide

Buyer’s Guide – Cox Container LLC

Last Updated: August 14, 2025

At Cox Container LLC, we believe in providing a transparent, reliable, and stress-free buying experience. This Buyer’s Guide outlines the steps you can expect before, during, and after your purchase, ensuring you have complete confidence when ordering from us.

1. Before You Buy

To help you make an informed decision, we recommend carefully reviewing all available product information prior to purchase:

  • Product Descriptions & Specifications – Each container listing includes details such as dimensions, condition (new or used), type (standard, high cube, open-top, etc.), and any modifications. Verify that the container suits your intended use—whether for storage, shipping, or a conversion project.

  • Delivery Information – Shipping containers are large freight items. Please confirm that you have adequate access for delivery trucks and offloading equipment at your site.

  • Lead Times – Standard processing is 1–3 business days, with delivery typically within 5–10 business days depending on location and container type.

If you have any questions before purchasing, our sales specialists are available to provide personalized guidance and advice.

2. Placing an Order

Ordering with Cox Container LLC is simple, secure, and efficient:

  1. Browse Listings – Explore our catalog of containers and select the model, size, and condition that fits your requirements.

  2. Add to Cart – Once you’ve chosen your container(s), add them to your shopping cart.

  3. Review Order – Double-check product details, delivery options, and total costs before finalizing.

  4. Secure Checkout – Complete payment through our trusted checkout system. All transactions are protected with industry-standard encryption.

  5. Confirmation Email – After successful payment, you’ll receive an Order Confirmation Email with a full summary of your purchase.

3. After Purchase

Once your order is placed, we work quickly to ensure smooth processing and delivery:

  • Order Processing – All orders are typically processed within 1–3 business days.

  • Dispatch & Tracking – When your container has been scheduled for shipment, you will receive a Shipping Confirmation Email with tracking details and estimated delivery dates.

  • Delivery & Inspection – Upon arrival, carefully inspect your container. If there are any issues, contact our customer support team within 48 hours so we can resolve the matter promptly.

4. Tips for a Smooth Experience

To avoid delays or complications, please take note of the following best practices:

  • Confirm Container Size & Specs – Verify external and internal measurements to ensure the container suits your storage, transport, or conversion needs.

  • Check Site Accessibility – Delivery trucks require clear access. Please ensure your location has adequate space for unloading, including flat ground and no overhead obstructions.

  • Prepare Offloading Equipment – Depending on your delivery option, a crane, forklift, or other lifting equipment may be required to offload the container safely.

  • Be Present for Delivery – We recommend having someone onsite to receive the container and guide the driver to the correct placement area.

5. Compliance & Transparency

Cox Container LLC is committed to meeting and exceeding Google Merchant Center’s pre-purchase transparency standards. This guide provides:

  • A step-by-step buying process for clarity.

  • A clear outline of what happens after purchase.

  • Defined processing and delivery timelines.

  • Guidance on customer responsibilities for smooth delivery.

By sharing this information upfront, we ensure that every customer enjoys a trustworthy, seamless, and fully transparent purchasing experience.

Need Assistance?

Our customer care team is here to support you at every stage of your purchase. Whether you have questions about container specifications, delivery logistics, or after-sales support, we’re only a call or email away.